Policies at Just Crepz

Things You Need to Know

At Just Crepz, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

We guarantee to refund or exchange any item you’re not completely happy with, providing you return it to us in an unused and sellable condition within 28 days of the date on your receipt. All items must be returned in their original boxes and packaging.


We aim to process all returns within 7 days of us receiving the goods back in our warehouse. However, please make sure that you fill out your returns form in full before sending it back to us as this will help to avoid any delays with identifying and processing your return.

Just Crepz, aim to deliver the best prices to our customers and source products* direct from the manufacturer.  Therefore please note products marked with a (*) NEXT TO THE TITTLE) can take between 14 - 20 days to arrive.